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In this C&R Roundtable, Whatley sits down with Rachel Stewart (Xcelerate Restoration Software) and Paul Donald (Encircle) for an insightful conversation about the importance of SOC compliance in the insurance and restoration industries.
“SOC 2 compliance demonstrates to carriers and contractors that an organization has taken the necessary steps to protect sensitive information and they take security and privacy seriously. When working with a service that specializes in accelerating the flow of funds, that effort to foster trust across all entities goes a long way.”
In a span of just 15 years, Netflix underwent four major evolutions to grow from a fledgling DVD-by-mail company to an award-winning entertainment behemoth, boasting 200+ million subscribers across 190 countries. In No Rules Rules, Netflix CEO Reed Hastings and business professor and author Erin Meyer detail how the company achieved such success by implementing unconventional management practices that empower employees and promote innovation.
No Rules Rules is a Whatley-recommened read for any business leader with an eye for innovation.
Radical Candor by Kim Scott is about caring personally and challenging directly, about soliciting criticism to improve your leadership and also providing guidance that helps others grow. It focuses on praise but doesn’t shy away from criticism―to help you love your work and the people you work with.
Radical Candor is a Whatley-recommended read for any manager looking to employ emotional intelligence in their leadership skills.
Whatley is the author of the Umpire’s Mitigation Manual and Umpire’s Repair Manual, two publications that have formed the foundation of the 3000+ page Insight Sheet Database and essentially serve as the Wikipedia of Xactimate invoicing templates.
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